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High Bay Lighting.

Callouts for Industrial, Commercial or Domestic

24/7 one number 079 6655 4012

Smells of burning, arcing or electrical noise such crackling or excessive heat or smoke.

For any of the above we recommend that Devon Fire & Rescue is called immediately and that all persons are relocated outside of the property before calling Alpha Services.

Our callout service 24 hours a day through Devon & Cornwall

Alpha Services can be there usually well within the hour to rectify or make safe your emergency.

Electrical callout cover includes:-

Industrial, commercial and domestic - Power and lighting or commercial equipment that has failed. Industrial premises loss of power. Installation faults. Machine breakdowns. Production line failures. Almost everything electrical. Over 45 years experience.

Callout charges (non account clients)

Charges are usually based on the distance travelled, time of day and day of week and will be based on the following rates within Plymouth.

1st hour on site (between 1 and 60 minutes)

£100 plus VAT is the minimum charge for anything up to the first hour on site and including all travel within Plymouth. This charge is payable regardless of whether we are 1 or 60 minutes on site. This charge is payable once we have left to attend on site.

After the first hour on site

£15.00 plus VAT per 15 minutes after the first hour.

Materials supplied

Any materials supplied will be charged at current trade prices.

Technical advice over the telephone

Where the callout person is un-available, advice may be provided over the telephone. Alpha Services always recommend that a qualified electrician should attend on site to rectify all electrical faults but on occasions where the fault may be of a simple nature such as the resetting of a mcb, RCD or RCBO telephone advice may be given, and may be chargeable.

No advice will ever be given on how to install a piece of equipment, a light or socket or any other advice where there is inherent danger and where an electrician should always be called.

Payments for callouts or advice:-

For industrial and commercial callouts a invoice will be submitted for payment within 30 days. Please see terms and conditions. Regular clients attract discounts on the callout rates.

Due to previous bad payment experience, domestic customers must make payment in cash before commencement of the works. Payment of invoices fall to the person ordering the work or callout.

Other trades

We are also available for plumbing including blocked drains and toilets, plumbing, hot and cold water systems, heating, ventilation and extraction.


Mobile number to ring in the event of the on call electrician already being on a call.

Neil's mobile - 07966553964